IT Systems Manager
Description
The IT Systems Manager will oversee the evolution, implantation and management of IT structure, IT team and resources to support all pupils and staff in accessing and using technology to support their studies, teaching and work at the school.
Duties will include, but will not be limited to:
- Leading the strategic development of IT
- Maintaining network infrastructure including switches, routing, firewalls, web-filtering and WiFi.
- Install new and rebuild existing servers and configure hardware, peripherals, services, setting, directories, storage etc.
- Managing the extensive range of IT software and hardware
- Perform daily system monitoring and daily backup operations
- Developing and managing the annual IT budget
- Managing and controlling the asset register of all IT equipment.
- Developing and maintaining technology policies, procedural manuals, and checklists; including compliance with the Cayman Islands Data Protection Law, would be an asset.
- Liaising, where necessary, with external service providers and managing service contracts.
- Management of in-house fault ticketing system.
- Supervision of two IT Technicians.
- Working alongside the Data and SIMS Manager to assist with any infrastructure requirements for effective running of the business’ information management system.
Qualifications, experience and skills required:
- A degree in Information Technology or Computer Science.
- 5+ years’ experience as an IT Systems Manager
- Strong leadership skills to lead the strategic development and management of a busy IT Department.
- Experience in developing and delivering in-house IT training.
- Must have the ability to troubleshoot and fix user problems with hardware and software.
- Experience with SIMS, Microsoft server 2019 environments including SQL Servers, Active Directory, File / Print Servers.
- Strong understanding of and experience with Hyper-V Server Virtualization Clusters with Dell or HP Storage SAN.
- Experience with Azure Virtual Machines Infrastructure.
- Experience with managing Office 365 environments including Exchange, MS Teams, SharePoint, OneDrive, and User Management.
- Strong background in designing backup and disaster recovery plans utilizing Veeam.
- Experience with CISCO network switches and firewall configurations.
Highly Desirable Qualification Requirements:
- Office 365 – Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft Servers – (MCSE) Microsoft Certificate Server Engineer
- CISCO – Cisco Certified Network Associate (CCNA) Certification
