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Operations Manager
Description
SteppingStones is working alongside our client, a leading local retail distributor, to assist them in sourcing an Operations Manager for their retail function.
Job Functions:
- Oversee day-to-day operations of the retail store, including inventory management, customer service, and sales promotion.
- Manage a team of 10+ staff members, including scheduling, HR matters, and performance evaluations.
- Collaborate with vendors on promotions, sales, and brand training initiatives.
- Maintain store’s social media presence and coordinate promotional events.
- Handle purchasing decisions, inventory coordination, and brand management.
- Conduct training sessions for staff and external customers on product knowledge and customer service.
- Ensure visual merchandising and branding align with company standards.
- Monitor financial matters such as expenses, payables, and cash handling.
Key Skills Required:
- Exceptional organization and multitasking abilities.
- Strong coordination skills with a focus on task completion.
- Passionate about customer service and adept at handling complaints.
- Previous management or supervisory experience, preferably with teams of 5 or more.
- Proficiency in retail operations and change management.
- Basic computer skills.
- Interest in sales, marketing, and employee development.
- Willingness to work flexible hours, including weekends.
If this sounds like the role for you then please apply today or email Luisa at luisa@steppingstonesrecruitment.com